Right of withdrawal

Dear customer,

We regret that you would like to make a return. Please read the following cancellation policy carefully:

Right of withdrawal

You have the right to cancel this contract within 14 days without giving reasons. The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must contact Kaykay GmbH, Rheingaustraße 64, 64807 Dieburg, telephone number (support) 015234674736, email: shop@kaykay.de , by means of a clear statement (e.g. a letter sent by post, fax or e-mail). Email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We pick up the goods. You bear the direct costs of returning the goods.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

To: Kaykay GmbH, Rheingaustraße 64, 64807 Dieburg, telephone number (support) 015234674736, email: shop@kaykay.de

I hereby revoke the contract I have concluded for the purchase of the following goods / the provision of the following service:

Ordered on / received on:

Name of consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only for paper notification):


End of revocation

Please note that this cancellation policy only applies to consumers. Entrepreneurs and traders have no legal right of withdrawal.

Best regards,

Kaykay GmbH